Covid-19 & Continuation of works

We at Cambridge Electrical Services are very aware of the risks of the Coronavirus, but understand people at home and businesses still require our services during this extraordinary time.

We continue to provide a complete service to our existing and new customers and will be taking extra measures to ensure the highest levels of hygiene whilst we may be working at your premises.

Please be assured that we are monitoring the situation and receiving regular updates from Public Health England, NHS England, and our Regulatory Bodies as to how we should be conducting ourselves, and we are adhering to all the current guidelines to allow us to continue to provide the best possible support at your homes and businesses.

All our electricians have all the recommended PPE, anti-bacterial wipes and hand sanitiser on their vans if you require a Risk Assessment or any other guidance on how we will carry out the works we are happy to discuss over the telephone and provide all necessary paperwork.

Emergency Call-Out

If you have an emergency please call our office and we will initially talk with you about the problem and see if we can resolve it or make the situation safe over the phone if we do need to visit you we will ask whether you are showing any symptoms
of the virus and may ask that you isolate yourselves in a separate room while we sort out the problem. On completion, we will let you know we have finished, wipe any surfaces we may have been in contact with and let you know when we have left.

Quotations

During this challenging time, we are still happy to provide quotations for works you may be considering, it may be that we ask for you to send us pictures to help rather than arranging a visit to survey the work, if we do need to survey in person we would ask that we keep the recommended 2-metre distance between ourselves at all times, we may wear surgical type gloves and any surfaces we need to be in contact with will be wiped down before we leave.

Booked in works

We will call you the evening before or the morning of the appointment and check that you are still happy for us to attend and you are all still symptom-free, we will confirm that we are all still well and able to carry out the works. On completion we will wipe all surfaces we have been in contact with, no paperwork will be left with you, we will forward any necessary paperwork to you by e-mail.

Business Premises

We appreciate that during a normal business working week it is sometimes difficult to carry out some works which are disruptive to office staff, production and processes, now may be an opportunity to have the EICR, Emergency Light or PAT testing
carried out while staff levels are minimal, we are happy to provide quotations for any of these works and any other testing, Maintenance and installation works you may have been considering.

Social Distancing in the work place

As companies are returning to work there is now the requirement to make sure that the employees are able to maintain the 2.0m recommended distance between each other in either the offices, productions line and factory working spaces, in some case this can only be achieved by the relocation of the desk, work stations, benches or in the break out areas, this may involve the relocation of electrical and data points, we are able to carry out these works so that you can comply with the requirements. We also work closely with a number of interior companies who can create new offices or screens to help with the separation, contact us to discuss your requirements.

We hope this message goes some way to reassure you that we will still be here to look after all your electrical requirements during the weeks and months ahead.

We appreciate that you may have further questions, so please do not hesitate toncontact us and, as always, our friendly team will be on hand to help.